Privacy Policy
Effective Date: 2025/08/31
1. INFORMATION WE COLLECT
Account Information:
Email address (for access codes and communications)
Age verification (to ensure 18+ compliance)
WhatsApp phone number (for service delivery)
Habit Tracking Data:
Habit names and descriptions you create
Daily completion records and timestamps
Progress statistics and streak calculations
Messages sent through the WhatsApp interface
Payment Information:
Subscription type and billing dates (processed by ThriveCart)
Payment status and renewal information
We do not store credit card details
2. HOW WE USE YOUR INFORMATION
Service Delivery:
Send habit reminders and progress updates via WhatsApp
Calculate streaks and completion statistics
Provide access codes after subscription purchase
Process subscription renewals and cancellations
Communications:
Send welcome emails with access codes
Notify about subscription expirations or renewals
Respond to support requests
Legal Compliance:
Age verification for payment processing
Maintain records for billing and tax purposes
3. INFORMATION SHARING
We do not sell, rent, or share your personal information with third parties except:
Payment Processing: ThriveCart processes subscription payments
Email Delivery: Brevo delivers access codes and notifications
WhatsApp Service: Twilio facilitates WhatsApp messaging
Legal Requirements: When required by law or legal process
4. DATA SECURITY
We implement security measures to protect your information:
Encrypted database storage
Secure server infrastructure
Access controls and authentication
Regular security monitoring
5. YOUR RIGHTS
Access and Control:
Export your habit tracking data anytime
Delete your account and all associated data
Opt out of non-essential communications
Update your information through WhatsApp commands
Data Commands:
"EXPORT MY DATA" - Download all your information
"DELETE MY DATA" - Permanently delete your account
"STOP" - Opt out of messages
6. DATA RETENTION
We retain your information:
Active subscriptions: For the duration of your subscription
Cancelled subscriptions: 30 days after cancellation
Legal requirements: As required by applicable laws
7. COOKIES AND TRACKING
Our website uses minimal cookies for:
Basic functionality and security
Anonymous usage analytics
We do not use tracking cookies for advertising
8. INTERNATIONAL USERS
If you're outside South Africa, your information may be transferred to and processed in South Africa where our servers are located.
9. CHILDREN'S PRIVACY
Our service is not intended for users under 18. We do not knowingly collect information from minors.
10. POLICY CHANGES
We may update this policy with 30 days notice. Material changes will be communicated via email or WhatsApp.
11. CONTACT
Privacy questions: info@lockintracker.com Data requests: info@lockintracker.com
Last updated: 2025/08/31
Viral ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This policy outlines what we collect, how we use it, and your rights.
When you visit our website or contact us, we may collect personal information you provide, such as your name, email address, company details, and any information submitted through forms or messages.
We also collect basic usage data including your IP address, browser type, pages visited, and time spent on the site. Cookies and similar technologies help us improve your experience. We use this information to respond to inquiries, deliver support, optimize the site, send occasional updates or promotional content with your permission, and comply with legal obligations.
We do not sell or rent your personal data. We may share it with trusted service providers who help us operate this website, such as hosting providers or email platforms.
We may also share information when required by law or to protect our legal rights. You have the right to access the personal data we hold about you, request corrections, opt out of marketing emails, and request deletion of your data where legally applicable.
To make a request, contact us at hello@viral.com. We take reasonable steps to secure your data, but no online system is completely risk-free.
By using this site, you accept the inherent risks of internet communication. This site may contain links to other websites. We are not responsible for the privacy practices or content of those external sites. We may update this policy from time to time. Please check this page for the latest version.
Viral ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This policy outlines what we collect, how we use it, and your rights.
When you visit our website or contact us, we may collect personal information you provide, such as your name, email address, company details, and any information submitted through forms or messages.
We also collect basic usage data including your IP address, browser type, pages visited, and time spent on the site. Cookies and similar technologies help us improve your experience. We use this information to respond to inquiries, deliver support, optimize the site, send occasional updates or promotional content with your permission, and comply with legal obligations.
We do not sell or rent your personal data. We may share it with trusted service providers who help us operate this website, such as hosting providers or email platforms.
We may also share information when required by law or to protect our legal rights. You have the right to access the personal data we hold about you, request corrections, opt out of marketing emails, and request deletion of your data where legally applicable.
To make a request, contact us at hello@viral.com. We take reasonable steps to secure your data, but no online system is completely risk-free.
By using this site, you accept the inherent risks of internet communication. This site may contain links to other websites. We are not responsible for the privacy practices or content of those external sites. We may update this policy from time to time. Please check this page for the latest version.